Privacy Policy

Information You Provide

You can use Guess the Note without an account. Core training features remain available to guests.

If you choose to sign in, Clerk handles authentication and may process account information such as:

• Email address
• Name or display name (for example, if provided by Google)
• Profile image
• Authentication identifiers and session information
• Sign-in method (email or Google)

Guess the Note does not store your email address or name in our progress database. For signed-in progress backup we store your Clerk user id together with progress snapshots (described below). We may display account details from Clerk on account pages in the app.

We do not receive or store your Google password. Google sign-in is handled by Google and Clerk according to their policies.

If you contact us by email, we may collect:

• Your email address
• Any information included in your message

We use support emails only to respond to your enquiry and provide support.

Progress Data (Signed-In Users)

If you sign in, we store progress snapshots in our database (Neon) for cloud backup and synchronisation across devices. Progress data is associated with your Clerk user id and a training discipline. Snapshots may include:

• Practice and game statistics
• XP and achievements
• Daily practice statistics
• Note or interval mastery data
• Personal best scores and daily challenge results. These are stored with your progress for backup and are not displayed on a public leaderboard.

This is training progress data, not audio recordings.

Information Collected Automatically

When you visit Guess the Note, our hosting and analytics providers may automatically process limited technical and usage information (for example, pages visited and how features are used) to operate, secure, and improve the service. The details depend on the provider and are described further in the Analytics and Third-Party Services section below.

Features such as Pitch Matching, Pitch Monitor, and vocal range calibration or testing may request access to your device microphone.

Microphone audio is analysed locally in your browser to provide pitch feedback. We do not:

• Record your voice
• Store audio recordings
• Upload audio recordings to our servers
• Use microphone data to identify you

You can disable microphone access at any time through your browser settings.

Guess the Note may use browser storage technologies, including local storage, to save:

• Practice settings
• Preferences (such as theme and language)
• Game progress
• Statistics
• Calibration settings

For guests, this information stays on your device and is not uploaded as a progress backup.

If you sign in, progress snapshots may be uploaded to our database for backup and sync. Device preferences such as theme, language, settings, and calibration may remain stored only on your device.

You can remove local information by clearing your browser storage. Clearing the browser does not by itself delete your cloud account or cloud progress; use account deletion or contact us for that.

We use Clerk to provide optional authentication and account management, including email sign-in (for example, a one-time code or magic link) and Google sign-in. Clerk processes the information necessary to authenticate you and maintain your account and sessions.

You can learn more about Clerk's privacy practices here:

https://clerk.com/legal/privacy

We use Neon (Postgres) to store signed-in progress backups. Each backup is associated with your Clerk user id and a training discipline (for example, ear training or pitch matching).

You can learn more about Neon's privacy practices here:

https://neon.tech/privacy-policy

Core training features work without an account. If you sign in, progress backup and sync are part of the signed-in experience so your progress can follow you across devices.

You can manage your account, including deleting it, from the Account page in Guess the Note. When you delete your account from the Account page, we request deletion of your progress backups from our Neon database and deletion of your Clerk account. If a temporary technical issue prevents deletion from completing, we will take reasonable steps to complete the deletion as soon as practicable. Local browser data on your device is not automatically cleared; you can remove it by clearing your browser storage. Account deletion does not delete analytics data already held by analytics providers.

We use third-party services to operate and improve Guess the Note.

These services may process technical or account-related information as needed to provide their services.

Clerk

We use Clerk for authentication and account management. Clerk may process email, name, profile image, authentication identifiers, session data, and related technical information.

https://clerk.com/legal/privacy

Neon

We use Neon for database hosting of signed-in progress backups associated with your Clerk user id. Our current progress database project is hosted in the Australia (Sydney) AWS region.

https://neon.tech/privacy-policy

Vercel

We use Vercel for website hosting. We also use Vercel Web Analytics and Speed Insights to understand website usage and performance, such as pages visited and performance metrics. These services may process technical information associated with visits to the website. Vercel describes its Web Analytics and Speed Insights products as designed to provide analytics without using advertising cookies or identifying individual visitors by IP address.

Google

We use Google Analytics to understand traffic and how people use our training features.

We send page-view information (such as page paths) and usage events, including which tools are used (for example, ear training, pitch matching, interval training, or vocal exercises), whether the session is practice or game mode, session duration where measured, and related settings such as difficulty, notes per round, note range, and whether a session is a daily challenge. For vocal exercises, we may also send exercise identifiers and generation or completion events.

We do not intentionally send your Clerk account ID, email address, name, or other directly identifying account information to Google Analytics.

Google Analytics may process technical information such as device and browser information, approximate location, and information about how visitors interact with the website. Google processes this information according to its own privacy practices.

If you choose Google sign-in, Google also processes information needed to complete that sign-in.

You can learn more about Google's privacy practices here:

https://policies.google.com/privacy

Zoho Mail

If you contact us by email, your message and associated email information may be processed through Zoho Mail, which we use to provide our support email service.

Buy Me a Coffee

If you choose to support Guess the Note through Buy Me a Coffee, payment and account information is handled by Buy Me a Coffee according to their privacy policy.

We do not store your payment information.

YouTube

Some pages embed demo videos hosted by YouTube (including privacy-enhanced youtube-nocookie embeds). If you play or load those embeds, YouTube may process information according to Google's privacy policy.

Third-Party Websites and Services

Guess the Note may contain links to third-party websites or services. These third parties have their own privacy practices, and we are not responsible for how they collect or use information. We encourage you to review their privacy policies before using those services.

Guess the Note primarily uses browser local storage for preferences, settings, and guest progress. Third-party services we use, such as Clerk and Google Analytics, may use cookies or similar technologies for authentication, session management, analytics, and related purposes.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality, including signed-in features.

We use collected information to:

• Provide and maintain Guess the Note
• Authenticate signed-in users
• Back up and sync progress across devices
• Provide account management features (including account deletion)
• Improve features and user experience
• Understand website usage
• Respond to support requests
• Protect against abuse and security issues

We do not sell your personal information.

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Examples:

• Account and cloud progress data is retained while your account remains active, or until you delete your account, unless we must retain information to meet a legal obligation.
• When you delete your account through Guess the Note, we request deletion of your Neon progress backups and your Clerk account. If a temporary technical issue prevents deletion from completing, we will take reasonable steps to complete the deletion as soon as practicable. Local browser data is not automatically deleted. Account deletion does not delete analytics data already held by analytics providers.
• Support emails may be retained for as long as reasonably necessary to respond to enquiries, provide support, maintain appropriate records, or resolve disputes.
• Analytics data is retained according to the settings of the relevant analytics provider.
• Microphone audio is not retained.

Information stored locally in your browser remains on your device until you clear your browser storage.

We use reasonable technical and organisational measures to protect information processed through Guess the Note.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Guess the Note is aimed at a general audience and is not directed specifically at children. We do not knowingly collect personal information from children where applicable law requires parental consent. If you believe a child has provided personal information to us in a way that should not have occurred, please contact us and we will take reasonable steps to delete it where appropriate.

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

• Requesting access to your personal information
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of your personal information
• Objecting to or requesting restrictions on certain processing activities

If you have an account, you can view and manage certain account information through Clerk and delete your account from the Account page in Guess the Note.

Account deletion removes your Neon progress backups and requests deletion of your Clerk account. It does not automatically clear local browser data or delete analytics data already held by analytics providers.

To request access to or correction of personal information we hold about you, or to make another privacy request, contact us at:

support@guess-the-note.com

We may need to verify your identity before processing certain requests. We will respond to requests in accordance with applicable privacy laws.

Guess the Note is operated from Australia. Where the Australian Privacy Act 1988 and Australian Privacy Principles (APPs) apply to our handling of your personal information, we will handle that information in accordance with those requirements.

If you have a privacy concern or complaint, please contact us first at:

support@guess-the-note.com

We will take reasonable steps to respond. If you are not satisfied with our response, and where applicable, you may contact the Office of the Australian Information Commissioner (OAIC):

https://www.oaic.gov.au/

Guess the Note may be accessed by users worldwide.

Guess the Note is operated from Australia. Some third-party providers process information outside Australia. Where practicable to identify, this includes:

• Clerk (authentication): primarily the United States
• Google (including Google Analytics and Google sign-in): the United States and other countries where Google maintains facilities
• Buy Me a Coffee (optional support): the United States
• Vercel (hosting, Web Analytics, and Speed Insights): information may be processed in Australia and other countries where Vercel or its service providers operate
• YouTube (embedded demo videos): information may be processed by Google when YouTube content is loaded or played, according to Google's privacy practices
• Zoho Mail (support email): support email information may be processed outside Australia

Progress backups stored with Neon are hosted in the Australia (Sydney) AWS region for our current database project.

Processing locations can change over time. For the most current information about how each provider handles personal information and where it may be processed, please refer to the provider's privacy policy.

If you are located in a region with specific privacy laws, you may have additional rights regarding your personal information under those laws.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy, contact:

Guess the Note

support@guess-the-note.com